FAQ

Frequently Asked Questions

Is SoundShell Pro really waterproof?

Yes. SoundShell Pro has an IPX4 waterproof rating, meaning it’s fully protected against water splashes from any direction. It’s designed for daily shower use.

Can I use the touch screen with wet hands?

Absolutely. The 0.25mm anti-fog film maintains full touch sensitivity even with wet or soapy hands. You can tap, scroll, and swipe normally.

What phones are compatible?

SoundShell Pro fits all smartphones from 4” to 7”, including iPhone 12–17 Pro Max, Samsung Galaxy S21–S25, Google Pixel, and most Android phones. It also works with most phone cases.

How does it attach to the wall?

No drilling needed. SoundShell Pro uses a heavy-duty adhesive pad combined with vacuum suction. It attaches securely to tiles, glass, mirrors, and most smooth surfaces. Installation takes under 60 seconds.

How long does the battery last?

Up to 12 hours of continuous Bluetooth playback on a full charge. Recharges fully in approximately 2 hours via the included USB-C cable.

Can I make phone calls through it?

Yes. The built-in microphone lets you take hands-free calls with clear audio, even in a running shower.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery typically takes 7–14 business days depending on your location. Express shipping is available at checkout.

What if I’m not satisfied?

We offer a 30-day satisfaction guarantee. If you’re not happy for any reason, contact us and we’ll make it right.